We operate the website www.henobyaromas.co.uk. We are Henoby Aromas, based at 35 Kirkstone Road, Chesterfield, Derbyshire S41 8HD. This page tells you about us, what personal data we collect and what we collect it. This policy was most recently updated in December 2020.
Any of your personal data collected on our website will only be used for internal processes relating to Henoby Aromas, and to fulfil your order or respond to contact from you. We will not share or sell your data externally.
When visitors leave comments on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help with spam detection.
If you use our contact form this provides us with your email address and physical address if applicable. If you are registering with us, for example for a newsletter, we will hold this information purely for contact in relation to this registration.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember Me’, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
All connections with the website are ‘encrypted’ to ensure safe transmission to us. We utilise secure server software (SSL) to ensure your information cannot be read as it travels over the internet.
All financial transactions and information are handled off site by your bank and the provider cocneredn, eg, PayPal. We do not collect or hold any financial information.